1. Introduction
AlutelMobility ("we", "our", "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect and use personal information when you visit our website and submit inquiries through our contact forms.
2. Information We Collect
We only collect personal data that you voluntarily provide when completing our contact form, including:
- Full name
- Email address
- Company name
- Region
- Inquiry type
- Message content
We may also automatically collect limited technical data such as:
- IP address
- Browser type
- Device information
3. How We Use Your Information
We use the information you provide exclusively to:
- Respond to your inquiry
- Schedule demos or meetings
- Provide information about our products and services
- Follow up on your request
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data based on:
- Your consent, given when you submit the contact form
- Our legitimate interest in responding to business inquiries
5. Data Sharing
We do not sell or rent your personal data.
We may share your data with:
- Internal teams (sales, technical support)
- Trusted service providers (e.g., hosting or email platforms) strictly for operational purposes
6. Data Storage and Security
Your information is stored on secure infrastructure and protected using appropriate security measures, including:
- Encrypted communication (HTTPS)
- Access control mechanisms
- Secure cloud hosting environments
7. Data Retention
We retain your data only for as long as necessary to:
- Respond to your inquiry
- Maintain business communication records
You may request deletion of your data at any time.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw your consent
To exercise these rights, contact us at: support@alutelmobility.com
9. Cookies
We may use basic cookies necessary for the proper functioning of the website.
We do not use tracking or advertising cookies.
10. Third-Party Services
Our website may rely on third-party infrastructure providers (such as cloud hosting or email services), which process data on our behalf under appropriate safeguards.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.